Hrc help desk will create a trouble ticket using the information you provide in the email message.
Army ako help desk number.
Contact info uic name phone ako e mail and or alternate email address unit office.
This change is required in order to support the expanding customer base of the service desks.
This is a u s.
The ako help desk number is 866 335 2769 when you are calling commercially.
800 275 2872 option 1 dsn.
Do not process store or transmit any personally identifiable information pii unclassified fouo or classified information on this system.
Monday friday 0700 1600 eastern.
Army training help desk and army learning management system support for.
Structured self development ssd hours.
This domain has expired.
312 645 7716 oconus dsn.
877 251 0730 24 7 according to one person citrix.
Select 2 when prompted to select.
Tier 1 provides support to various software applications besides gcss army.
Ask the operator to connect you to 866 335 2769.
You can call them at 1 866 335 army 2769 or send them an email at army esd w support mail mil.
You can always contact support at help us army mil.
This will help ensure the incident is forwarded to the correct tier 2 help desk.
The security accreditation level of this site is unclassified and below.
The aesd phone number will remain the same at 1 866 335 army 866 335 2769.
As of 30 april 2013 the aesd s interactive voice message ivr will be changed.
Use dsn switch board at 312 560 1110.
Army enterprise service desk aesd phone message update.
The help desk operates 24 hours a day seven days per week and 365 days per year.
United states army human resources command soldiers first site map.
Contact the ako help desk by phone email or through the ticket service on its website as of 2015.
You need to include the following information.
Send an email to the hrc help desk at usarmy knox hrc mbx it help desk mail mil to request customer support.
Subject include gcss army in the subject line if submitting incident reports via e mail.